Introduction

This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Agreements Act, the Consumer Purchases Act, the Marketing Act, the Undertaking Act and the Ecommerce Act, and these laws give the consumer essential rights. The laws are available at www.lovdata.no . The terms of this Agreement shall not be construed as limiting the statutory rights, but shall set forth the principal rights and obligations of the parties to the trade.

 

The terms of sale have been prepared and recommended by the Consumer Authority.

For a better understanding of these terms of sale, see the Consumer Authority's guide here.

 

1. The Agreement

The agreement consists of these terms of sale, information given in the order solution and any specially agreed terms. In the event of a conflict between the information, what is specifically agreed between the parties will prevail, unless it is contrary to mandatory legislation. The agreement will also be complemented by relevant legal provisions regulating the purchase of goods between traders and consumers.

 

2. The parties

The seller is Trondheim Hundehall,

 

• Email: hege@trondheimhundehall.no

• Phone: +47 466 63 289

• Melhusvegen 80, 7083 Leinstrand Klett

• Org. no: 920 258 16

 

and hereinafter referred to as the seller.
The buyer is the consumer who places the order and is hereinafter referred to as the buyer.

 

3. Price

The price quoted for the goods and services is the total price the buyer must pay. This price includes all fees and additional costs. Additional costs that sell before the purchase has not informed the buyer shall not bear.

 

4. Entering into an agreement

Scheduling is binding, and return of payment, but unused hours only occurs with documented illness. However, the agreement is not binding if there is a typo or error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

 

5. Payment

The seller may claim payment for the item / service from the time the order is made. If the buyer uses a credit or debit card on payment, the seller can reserve the purchase price on the card when ordering. The card will be charged the same day the service is ordered.

When paying by invoice, the invoice to the buyer is issued within two weeks of ordering. The payment deadline is stated on the invoice and is at least 14 days from receipt.

 

Buyers under 18 cannot pay with subsequent invoice.

 

6. Delay and non-availability of service

If the seller does not provide the service or delivers it too late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the part of the buyer, the buyer may withhold the purchase price in accordance with the rules in Chapter 5 of the Consumer Purchase Act, demand fulfillment, cancel the agreement and / or claim compensation from the seller. In the event of a claim for breach of authority, the statement of evidence should be in writing (for example, e-mail).

 

Fulfillment

The buyer can maintain the purchase and demand fulfillment from the seller. However, the buyer cannot claim fulfillment if there is an obstacle that the seller cannot overcome, or if fulfillment will cause such a great disadvantage or cost to the seller that there is a significant disproportion to the buyer's interest in meeting the seller. Should the difficulties fall away within a reasonable time, the buyer may still require fulfillment.

The buyer loses his right to demand fulfillment if he or she waits unreasonably long to advance the claim.

 

Cancellation

If the seller fails to deliver the service at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional deadline for fulfillment. If the seller fails to deliver the service within the additional deadline, the buyer may cancel the purchase.
However, the buyer may cancel the purchase immediately if the seller refuses to provide the service. The same applies if delivery at the agreed time was crucial for the conclusion of the agreement, or if the buyer has informed the seller that the delivery time is crucial. If the service is delivered after the additional deadline the consumer has set or after the delivery date which was decisive for the conclusion of the agreement, a claim for cancellation must be made within a reasonable time after the buyer was informed of the delivery.

 

Replacement

The buyer may claim compensation for some loss as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control which could not reasonably have been taken into account at the time of the agreement, avoided, or overcome the consequences.

 

7. Seller's rights in the event of Buyer's default

If the buyer fails to pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the part of the seller, the seller may, in accordance with the rules of the Consumer Purchase Act Chapter 9 withhold the service, demand fulfillment of the agreement, demand the agreement canceled and claim compensation from the buyer. The seller may also, according to the circumstances, be able to claim interest on late payment, collection fees and a reasonable fee for uncollected goods.

 

Fulfillment

The seller can maintain the purchase and demand that the buyer pay the purchase price. If the service is not delivered, the seller loses his right if he waits unreasonably long to promote the claim.

 

Cancellation

The Seller may terminate the Agreement if there is a substantial payment default or other material breach on the part of the Buyer. However, the seller cannot withdraw if the entire purchase price is paid. If the seller determines a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller can cancel the purchase.

 

Interest on late payment / collection fee

If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the delay interest law. In the event of non-payment, the claim, after prior notice, can be sent to the Buyer can then be held responsible for fees under the Debt Collection Act.

 

8. Warranty

Warranty given by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory law. A guarantee therefore does not impose any restrictions on the buyer's right to complaint and claims in the event of delays or deficiencies under points 9 and 10.

 

9. Personal Information

Responsible for processing personal data collected is seller. Unless the Buyer consents to anything else, in accordance with the Personal Data Act, the Seller may only collect and store the personal information necessary for the Seller to carry out the obligations under the Agreement. The Buyer's personal information will only be disclosed to others if it is necessary for the Seller to execute the agreement with the Buyer, or in statutory cases.

 

10. Conflict Resolution

Complaints are addressed to the seller within a reasonable time, cf. paragraphs 9 and 10. The parties shall endeavor to resolve any disputes in amicable terms. If this fails, the buyer can contact the Consumer Council for mediation. The Consumer Council is available on tel. 23 400 500 or www.forbrukerradet.no.

The European Commission's complaint portal can also be used if you wish to file a complaint. This is particularly relevant if you are a consumer resident in another EU country. The complaint is filed here: http: //ec.europa.eu/odr.

This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Contract Act. The laws are available at www.lovdata.no. The terms of this Agreement shall not be construed as limiting the statutory rights, but shall set forth the principal rights and obligations of the parties to the trade.

 

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The terms of sale have been prepared and recommended by the Consumer Authority.